Sunday, March 31, 2024

Celebrity Loyalty Program Breakdown Cruises com Blog

celebrity cruise loyalty program

At 6,000 points, for example, you receive a complimentary 7-night Caribbean or Bermuda cruise, but this time in an AquaClass stateroom. If you always cruise in inside or ocean view rooms, it will take around eleven 7-night cruises to reach the Select tier. Staying in standard veranda rooms drops this to just seven cruises, whereas cruising in a Sky Suite would have you reaching the Select tier after just three cruises. As mentioned earlier, you'll have to reach the top tier of Celebrity's Captain's Club before earning a free cruise. Zenith members have at least 3,000 points in their reward program's bank and are only given one complimentary 7-night Caribbean or Bermuda cruise upon ascending into this level.

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Premium Wi-Fi Package

If you're someone who cannot live without a personal balcony, it will only take seven week-long cruises, rather than 11. As mentioned earlier, there isn't much included with the Preview level. It can be thought of as a starting point for brand-new cruisers to entice them to continue sailing with Celebrity. Rather than get a single point per night, the total number of points you get per cruise is also based on what stateroom category you book. Just like with Royal Caribbean's Crown & Anchor Society, it pays to be loyal to Celebrity and join Captain's Club, their rewards program that offers special benefits to repeat passengers. Select and higher Club members receive additional perks like a priority check-in line and complimentary self-parking at participating MGM Rewards Destinations.

Already a Captain's Club Member?

Zenith members receive numerous privileges, including free laundry, unlimited internet access, and even a complimentary 7-night cruise. Celebrity's Captain's Club program offers a Loyalty Match program with Royal Caribbean's Crown & Anchor program. Captain's Club Select members receive Crown & Anchor Platinum benefits. Captain's Club Elite members receive Crown & Anchor Diamond benefits. The same holds true for Crown & Anchor members members when sailing on Celebrity.

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Classic (2-149 Club Points)

At 12 points per night, the Iconic Suite can cost over $30,000 per person on a 7-night cruise! You can find deals on inside cabins, on the other hand, for under $600 per person. Although there are dozens of cruise lines to choose from, many people prefer staying loyal to one brand. Staying loyal to one cruise line allows you to rack up loyalty points more quickly, leading to not only money-saving rewards, but an enhanced onboard experience. There are also other ways to earn points through Celebrity’s Power Up Points program. Periodically, the cruise line will email you with different activities to complete — such as filling out a survey or sharing social media content — and you earn Power Up Points for participating.

Enhanced Booking Through Cruises.com

They also get a $50 per person onboard credit for every cruise they take. One of the most alluring benefits at this level is the Preferential Pricing Offer for select sailings that the line extends to Captain's Circle members. The early booking discounts, known as Captain's Circle Launch Savings, are also a plus.

celebrity cruise loyalty program

Card Issuer

celebrity cruise loyalty program

The good news here is that you can be recognized at the program's first tier (Preview) before you even take a single cruise. At the Preview level, you gain access to the online Captain's Club newsletter and the Loyalty Desk service center between cruises. You also can book Captain's Club promotions once you're on board your first cruise. Celebrity Cruises Global Culinary Ambassador, Chef Daniel Boulud, is a highly acclaimed chef and his restaurants are among the best in the world.

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This isn't quite the perk it used to be, though, since a basic drinks package now comes with all bookings as part of the line's new Always Included fare structure. Here is TPG's guide to the cruise line loyalty programs at 10 of the most popular cruise brands, with an overview of their main attributes. For more detailed information on each of the programs, click on the links in the text below that will take you to our main loyalty guide for each of the brands. Members of most cruise line loyalty programs keep their points at the end of each year and continue to accrue points indefinitely. That means that someone who hits the top tier in a cruise line loyalty program will remain there forever (or until the line makes a change to the program).

Credits are not combinable across brands; however, as members move up in tier, the membership level will be automatically upgraded across all enrolled programs. If you are currently a member of both Captain's Club and Crown & Anchor programs, you will automatically receive benefits based on your highest membership level between the two. The benefits of the two programs will stay independent, and the number of sailings a member accrues on each brand will not be combined. You will earn the tier credit for the brand you are sailing as long as you are a member of that brand's loyalty program. Upon reaching the second tier of the program, Platinum, you get a few more perks. The most notable, to us, is access to special member discounts on balcony cabins and suites.

Exclusive access

For more details on Celebrity's Captain's Club, including a full list of benefits at every tier, see TPG's ultimate guide to the Celebrity Cruises Captain's Club. For more details on Carnival's VIFP Club, including a full list of benefits at every tier, see TPG's ultimate guide to the Carnival Cruise Line VIFP Club. There’s so much to look forward to on a Celebrity Cruises® vacation. Cruise Planner helps you arrange every detail before you even set sail, so you can relax the minute you step aboard—and every minute that follows. Customize your perfect vacation while you count down the days and save when you plan pre-cruise.

Further, the Top Cruiser receives a complimentary dinner at a specialty restaurant with flowers and wine on each sailing. This special guest also has the opportunity to take part in an interview with the cruise director. The cruise ship broadcasts the interview on stateroom television. I’ve actually wished that Royal Caribbean would provide a bigger discount on longer cruises for top-tier loyalty members.

If you're lucky enough to stay in the Iconic Suite onboard Edge Class ships, you'll get a whopping 24 points per night. If you were to take a 7-night cruise in this luxurious suite, you would earn 168 points during a single sailing. Of course, this will cost much more than if you were to cruise in an ocean view room. Combining the loyalty programs would lead to a more unified and rewarding loyalty experience for cruisers who enjoy sailing with both lines.

Guest travelling as a single traveler in a stateroom, and paying full fare will earn double the amount of Club Points, based on stateroom category and number of nights sailed (as of July 1, 2014). You can reach the Elite and Elite Plus levels in just a few cruises if you're partial to the longer sailings Celebrity offers and you stay in top suites. For a more typical cruiser who sails a seven-night trip in a standard balcony cabin, it would take 15 sailings to reach Elite level and a whopping 36 sailings to reach the Elite Plus level. At the Two Star level, customers get all the above plus a 5% discount on shore excursions and beverage packages (again, the latter discount does not apply to the line's All-Inclusive Fares).

Celebrity Cruises Captain's Club: The Ultimate Guide 2024

celebrity cruise loyalty program

Captain Club benefits may not be available with other sales and promotions. Taking part in such activities will get you Power Up Points, which then can be converted into Captain's Club points at a ratio of 10 to 1. For every 10 Power Up Points you earn, you'll receive 1 additional Captain's Club point. As you can see, you'll earn far more points by staying in a suite than by staying in a less pricey regular cabin.

CardMatch

Instead, we purchased martinis at the famous Martini Bar on the first night of the cruise while we watched the bartenders perform impressive tricks with the martini glasses. Below is a breakdown of how Royal Caribbean’s Crown and Anchor status translates to Captain’s Club status with the reciprocity status match program. Discount on digital or print photo package excludes Wedding Packages, The Studio and QuinceƱera.Discount off The Studio photo package excludes regular photos, Wedding packages and QuinceƱera.

Select (150-299 Club Points)

One-category upgrade requests must be made at the time of booking and apply only for upgrades within the supercategory, depending on availability. For more details on the Viking Explorer Society loyalty program, see TPG's ultimate guide to the Viking Explorer Society loyalty program. Viking also offers a referral program that can get you additional travel credits. For more details on Royal Caribbean's Crown & Anchor Society, including a full list of benefits at every tier, see TPG's ultimate guide to Royal Caribbean's Crown & Anchor Society. After hitting the Pinnacle Club level, you'll get an additional free cruise every time you accumulate another 350 points. In other words, you'll get an initial free cruise after hitting 700 points and then additional cruises at 1,050 points, 1,400 points, 1,750 points, and so on.

Premium Drink Package

More loyal passengers advance to the Select Level, where the advantages are even more enticing. Select members will receive access to a dedicated loyalty host, priority tender service, and an elegant destination seminar. Celebrity Cruises ensures that the experience becomes increasingly lavish as travelers advance through the reward tiers. Reduced fare upgrades, Move-up upgrades and Guarantee staterooms earn points at the original stateroom category booked and not the category of the upgraded stateroom or stateroom sailed. Zenith members receive complimentary Luggage Valet where available, airline fees still apply.

celebrity cruise loyalty program

You'll also save a lot of money with the 50% off specialty restaurant perk at this level and the other 50% off discount options. The extra credit is calculated based on the combined folio charges for all passengers on a single booking, regardless of who signs each charge and who pays the bill. Only the first two passengers on a booking will receive the bonus credit. The only exception is for passengers staying in top accommodations. Customers staying in a suite or penthouse on a Holland America ship will get double cruise day credits.

celebrity cruise loyalty program

We were able to enjoy complimentary drinks from a set menu throughout the cruise at almost every bar, except the Craft Social and World Class Bar. Paying for cocktails and alcohol on a cruise can get very expensive. Not to mention, drink packages can nearly double the cost of your cruise and you have to drink around 5 cocktails each day to breakeven. Technically, you have the potential to save a lot more money with Celebrity’s Captain’s Club internet discounts, but the increased cost of coverage needs to be taken into consideration. The internet coverage was consistent with what I’ve experienced on Royal Caribbean cruises, which is expected since the provider is the same.

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Power Up Points and how to earn them

Because of this structure, the speed at which you move up tiers in the loyalty program can differ greatly from one passenger to the next. Captain’s Club members staying at MGM Rewards Destinations enjoy exclusive benefits, including the lowest room rates when booking directly with the hotels. Members also gain early access to presales for various events and discounts on select shows.

Celebrity Benefits: Enroll in Captain's Club

Posting to social media sites like Facebook, Instagram and Twitter is probably the easiest activity that generates points. However, be aware that the time horizon to earn points is very short. Watch your email for instructions and then act on them immediately. The opportunity to earn points with the hashtag #SailingwithCelebrity was short-lived. Members of the Captain’s Club have access to discounts at a variety of Broadway shows, production shows, and sporting events across the United States. Depending on the show, you can save between 10-40% off standard ticket prices.

Personalize Your Vacation With the Amenities You Want

Captain's Club members keep their points at the end of each year and continue to accrue points indefinitely. This means that someone who hits Zenith status will remain at that top tier level forever (or until Celebrity makes a change to the program). Of course, you'll need 3,000 points to reach the Zenith tier — a number so high it's out of reach for most cruisers. For someone who always stays in balcony cabins and prefers seven-night sailings, it would take an almost inconceivable 143 cruises to reach the Zenith tier. Put another way, you'd have to spend 1,000 days at sea with Celebrity to hit the Zenith mark. The Select tier adds bigger discounts on internet and photo packages (25% and 30% off, respectively).

You’ll earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. Get spa discounts and complimentary laundry service, stateroom upgrades, access to exclusive voyages, and exciting cruise club events on board. As a valued loyalty member, you’ll also receive personal invitations to other members-only events happening on our sailings throughout the world. Simply join our cruise loyalty program and start earning points on your next cruise. As a valued member of the Captain’s Club, you’ll vacation with us like never before. Like many frequent cruiser programs, Celebrity's Captain's Club loyalty program doesn't offer all that many truly valuable perks at its lower tiers.

You’ll both receive the benefits of the person with the highest points. Some Captain’s Club benefits are less appealing now that you can book Celebrity Cruises All Included cruise fare. The inclusive cruise fare includes Celebrity’s Classic Drink Package, gratuities, and Celebrity Cruise Basic WiFi.

This invitation said we could join the exclusive event for live music, drinks and special appearances from the Captain and Senior Officers. I provided the Captain’s Club numbers for both me and my sister when booking the Celebrity Cruise through our MEI travel agent. I was able to login to Celebrity’s travel portal and it showed my Elite status in the profile already. Celebrity’s website states that anyone in Royal Caribbean’s Crown and Anchor program that is not enrolled in Celebrity’s Captain’s Club program should confirm enrollment before booking their cruise. I decided to call the Loyalty Service Desk to make sure I was enrolled in Captain’s Club before booking my first Celebrity cruise. The Captain's Club program terms are subject to change at any time without prior notice.

This applies to all sailings on or after July 1, 2014, and to all Captain's Club members including Preview members. However, any bonus points that a single traveler qualifies for will not also be doubled. Celebrity may have one of the better cruise line loyalty programs. Like many others, it's a bit stingy on the truly valuable perks at its lower tiers. As you rise through the six levels, though, you'll quickly reach a point where your status gets you a lot of interesting perks, discounts and freebies. One other notable perk of Celebrity's Captain's Club loyalty program is that members who reach the Select tier of status will get matching status in the loyalty program at Royal Caribbean, a sister brand.

Most notably, our biggest savings came from not having to pay for cocktails or specialty coffee - other than our martinis on the first night. We loved the nightly happy hours hosted throughout the ship and appreciated the flexibility of going to almost any bar onboard. Unfortunately, high-speed Internet on Celebrity was almost double what it would cost on a 4-night Royal Caribbean cruise! I received a $42 discount, but it was still nearly $100 for the duration of the 4-night voyage. For a 4-night cruise, it’s usually around $51.98 for me to have high-speed internet on Royal Caribbean, as it’s priced at $25.99 per day.

Some offers even include a $25 dining credit to be used at STK Steakhouse at their locations in New York City, Los Angeles, Chicago, and Denver. The highest tier in Celebrity’s Captain’s Club is Zenith, which you can reach with an impressive 3,000 Club Points. It acts as a starting point for those cruising for the first time with the goal of encouraging these guests to continue cruising with Celebrity. Select members can become Platinum Crown & Anchor members without ever stepping foot on a Royal Caribbean ship.

You get a credit for every cruise you take, whether it's three nights long or 10 nights long. Your status, as we'll explain below, depends entirely on how many cruises you take. Elites also get unlimited free drinks from the Captain's Club menu each day except embarkation day between 5 p.m.

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